Your search for 'Shaping the Future' yielded 608 results:
Return to Sewer Allowance
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How to apply for a reduction if your waste water return to sewer is less than 95%
Burst Allowances
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Find out when we can grant an allowance or water lost through leaking or burst pipework.
Suspension of Performance Standard Charges
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Performance Standard Charges have been suspended. Find out more here
How Reconciliation Billing Works
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Find out about Scottish Water's Reconcilation Billing cycles
What happens when we cannot visit a property?
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Find out about our process when we can't get access
Why do we need Burst Allowances?
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Find out about what we've changed for Burst Allowances
