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Find out more about the activities within our catchments

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Our customers are at the heart of our role and responsibilities to deliver the highest quality service across Scotland.

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Scottish Ministers set objectives for Scottish Water. These are our objectives for the next regulatory period

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How the water industry runs in Scotland

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Find out about the important work we are doing with our partners

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We’re proud to work with our chosen charity Wateraid, helping some of the world’s poorest communities

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Understand how the Scottish Water group structure works

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To ensure the quality of our service we have implemented certified management systems, which provide assurance in meeting our customer and stakeholder needs, delivering service excellence. 

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We use cookies to help us improve our website and provide a better user experience. Find out more about the cookies we use and why.

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Information on Asset Transfer Requests for community groups as covered by Part 5 of the Community Empowerment (Scotland) Act 2015